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PRIVACY & SECURITY

PRIVACY POLICY

Offcuts Customs respects your privacy and is committed to protecting your personal information.

Any information provided when placing an order, submitting a contact form, subscribing to updates, or communicating with us is used only for:

  • Processing orders

  • Providing customer support

  • Delivering purchased products

  • Managing personalised order details

  • Responding to enquiries

 

Personal information may include:

  • Name

  • Shipping address

  • Email address

  • Phone number (if provided)

  • Personalisation details supplied with your order

 

Payment details are processed securely through trusted payment providers. Offcuts Customs does not store full payment card details.

Customer information will never be sold or shared with third parties except where required for payment processing, delivery services, or legal obligations.

If you opt in to receive emails from us, we may send you updates, promotions or product information. You can unsubscribe at any time.

For privacy enquiries, please use the contact form.

DATA PRIVACY & SECURITY

Offcuts Customs takes reasonable steps to protect customer information submitted through the website and checkout process.

Secure payment systems are used through trusted providers including PayPal and approved card payment services.

 

Please note:

  • Offcuts Customs does not store full payment card details

  • Customer information is only accessed where required to process orders

  • Email addresses and contact details are used only for order communication and customer service

 

Customers are responsible for ensuring all submitted order details are accurate before payment is completed.

Our website is hosted on Wix, which may collect data through cookies and analytics tools to improve website performance and user experience. By using this website, you agree to this data collection.

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